To Whom It May Concern,
I am Zhang Wei, a user of your electronic dictionary. I'm writing to express my dissatisfaction with your product.
My complaints mainly lie in the following aspects. On the one hand, I was extremely shocked that the product, not as advertised, was found mutilated since the day I bought it. On the other, despite my repetitive complaints, the department concerned seemed to have attached little attention to it. Feeling disappointed, I demand that the issue be solved as soon as possible, or I will resort to the higher authorities.
I would appreciate it if you could take my complaints into serious consideration and compensate me for my loss. I'm looking forward to your early reply.
Yours Sincerely,
Zhang Wei
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